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Online Reports
You are able to configure reports to display certain monitors. You may have a production report that displays production machines and a development report that displays development machines. Monitors can be on multiple reports and are the basis for email reports.
This report will show current customer impacts visually with a pulsating effect in different colors based on the severity of the impact. Columns shown include last monitor time, uptime percentage, count, average time, minimum time, maximum time, fatal/warning/informating impact counts for the date range selected. Small graphs for the past 24 hours gives a birds eye view of perfomance.
Another type of report, Response Distribution Report, breaks down your monitoring times to show you what percentage of your response time are between 0-.5, .5-2, 2-8, 8-20, 20+ seconds.
Monitors are displayed in groups that have been previously defined. This allows an easy view when comparing numbers visually with like monitors.
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Monitor Detail
This detailed report for each monitor gives you trending and performance data over time. All locations that checked the monitor are graphed on the same timeline to show you performance from each location. Faults and customer impacts during that same time are beneath the graph to give a view of how they correlate to performance.
Weekly and Hourly graphs show you performance by day of week and by hour of day. This gives you an overview of how your site is performing during each hour and day of the week.
Customer Impact detail tells you what percentage of different impacts affect your performance. Access to the most recent impacts will drill you further down to the cause.
When transactions(multiple monitors in a sequence) are shown, they give the same types of graphs for each step in the transaction.
You have the ability to drill down in the detail of each monitor to give you reports categorized by host, size, and time. You can view the HTML of a page at the time if was checked as well as all the header requests sent to and from the server.
Many different reports are available when you drill down. Below are only a few.
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Email Reports
Once a report has been created with data to display, email reports can be configured to be sent daily, weekly, and/or monthly for that report. You can specify the time of day and time period to run.
Contacts can be assigned to each email report. This allows multiple reports to be sent to different contacts/groups. This would allow you to have for example, the network team get both the production report and development report while only the operations team gets the production report.
Reports are sent in either HTML or TEXT format according to the preference of the contact you've setup.
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